Decision Details

General
Reports

This section allows you to view the general details of a Decision

Details

Status:

Implemented

Title:

Customer Experience

Is a Key Decision:

Details:

Report of the Corporate Director - Chief Operating Officer

Implementation Date (not before):

Tue 14 Nov 2023

Implementation Date Notes:

Department:

Business Transformation

Rating:

Estimated Cost:

Contact for Background Papers:

Background Papers:

Decision Type:

Committee

Decision Maker:

Overview & Scrutiny Committee

Is the Decision Maker Aware of the Decision:

Is the Head of Services Aware of the Decision:

Is Decision County Wide:

Would the recommended decision be contrary to the budget and policy framework:

Budget Provision:

Further Information:

Documents to be Given to Decision Maker:

Decision Proposed:

Decision Conclusion:

Decision Options:

Decision Criteria

This Decision does not contain any decision criteria records.

Wards

This Decision does not contain any Ward records.

Topics

This Decision does not contain any Topic records

Overview and Scrutiny

This Decision does not contain any Overview and Scrutiny records.

This section allows you to view the reports for the Decision.

Reports

'Our Customer Promise to You' (138Kb)
1. Appendix 1 - Customer Experience journey - Our Customer Promise to You (1474Kb)

This section displays the history of the Decision.

Decision History

Date & Time Created	User Full Name	Status Description	Details
1 Page 1 of 1, items 1 to 8 of 8.
02/11/2023 08:57:07	Charlotte Fletcher	Business Item Created
02/11/2023 08:57:07	Charlotte Fletcher	Committee Added	Overview & Scrutiny Committee
02/11/2023 08:57:07	Charlotte Fletcher	Meeting Added	14/11/2023 6:30PM
02/11/2023 08:57:24	Charlotte Fletcher	Status Changed	Decision Scheduled [1]
02/11/2023 10:29:23	Charlotte Fletcher	Report Added	Document ID 29759: 'Our Customer Promise to You'
02/11/2023 11:01:41	Charlotte Fletcher	Report Added	Document ID 29765: 'Our Customer Promise to You'
02/11/2023 11:16:18	Charlotte Fletcher	Status Changed	Decision Proposed [2]
16/11/2023 14:31:35	Charlotte Fletcher	Status Changed	Implemented [7]

Approval/Comments

No history found.